Sales Manager - Managed Services
Sales Manager - Managed Services
Category:
IT - Other
Employement Type:
Full Time
Industry:
Salary:
Date Published:
30-Oct-2025
Sales Manager – Managed IT Services (MSP Industry)
Location:
Remote – Canada (preferably based in the Greater Toronto Area)
Type:
Full-Time, Permanent
Compensation:
Competitive base salary + lifetime commission on accounts
About the Role
Hollingsgate Recruitment is representing a reputable and fast-growing technology company that is seeking an experienced Sales Manager to lead its Account Management team and drive revenue growth across both new client acquisition and account expansion.
This is a fully remote leadership role focused on building a structured sales function, improving operational efficiency, and driving monthly recurring revenue (MRR). The Sales Manager will mentor Account Managers, oversee commission reporting and sales administration, and implement a scalable sales plan designed to strengthen client relationships, streamline operations, and expand the company’s footprint within the MSP market across Canada.
Key Responsibilities
- Lead & Develop the Sales Team – Coach, motivate, and manage remote Account Managers responsible for both hunting and farming functions.
- Drive Revenue Growth – Create and execute sales strategies that increase MRR, expand service adoption, and reduce client churn.
- Sales Operations & Reporting – Oversee CRM accuracy, commission reports, and performance dashboards to ensure transparency and accountability.
- Pipeline & Forecasting – Manage sales funnel activity, ensuring consistent lead flow, accurate forecasting, and goal attainment.
- Vendor & Partner Collaboration – Coordinate with technology vendors to plan joint marketing initiatives, virtual client events, and partner enablement programs.
- Transition & Process Planning – Lead structured onboarding, process documentation, and territory planning for remote sales operations.
- Strategic Execution – Translate company goals into actionable sales strategies with measurable performance outcomes.
- Sales Administration – Ensure administrative efficiency across the sales function, allowing reps to focus on prospecting and client engagement.
- Performance Leadership – Build a culture of accountability, collaboration, and success within a geographically distributed sales team.
Qualifications & Experience
- 7+ years of progressive sales experience in Managed IT Services (MSP), VAR, or related technology sectors.
- 2+ years in a sales leadership or team lead role managing Account Managers or Business Development teams.
- Proven ability to build and lead remote teams and maintain high engagement and accountability.
- Strong understanding of MSP offerings: managed IT, cybersecurity, cloud, backup/disaster recovery, and help desk services.
- Demonstrated success driving MRR/ARR growth, retention, and new logo acquisition.
- Experience with CRM tools such as Autotask, HubSpot, or Salesforce.
- Skilled in sales forecasting, pipeline management, and KPI reporting.
- Excellent interpersonal and communication skills with the ability to lead virtually.
- Organized, analytical, and highly self-driven.
What’s in It for You
- Opportunity to lead a national sales team remotely during an exciting growth phase.
- Strategic input into building structure, compensation models, and long-term sales plans.
- Competitive base salary + lifetime commission on recurring accounts.
- Full autonomy and flexibility in a remote work environment.
- Join a reputable, client-focused technology company with strong vendor partnerships and growth momentum.
Success in This Role Looks Like
- 3-5 × growth in MRR through structured leadership and disciplined execution.
- Clear, transparent commission and pipeline reporting.
- A cohesive, high-performing remote sales team meeting or exceeding goals.
- Improved sales operations and scalable processes across Canada.
- Strong vendor collaboration and increased client engagement nationwide.