Account Manager
Account Manager
Category:
IT - Other
Employement Type:
Full Time
Industry:
Salary:
$45,000.00 - $85,000.00 Annual
Date Published:
21-Oct-2025
Account Manager (Hunting Role with Farming Capabilities)
Represented by:
Hollingsgate Recruitment
Location:
Remote (Canada) — with regular client site visits
Employment Type:
Full-Time, Permanent
Compensation:
Competitive base + commission (paid on gross profit)
Vacation:
2–3 weeks
About the Role
Hollingsgate Recruitment is representing a reputable IT Solutions company based in Toronto
that is expanding its sales force across Canada. The company’s Director of Sales is building a high-performance team of Account Managers who are passionate about client relationships, technology solutions, and revenue growth.
This role combines hunting and farming
— you’ll be responsible for generating new business while maintaining and growing your client portfolio. You’ll receive hands-on training, mentorship, and product certifications to help you excel in solution-based technology sales.
Key Responsibilities
- Serve as the primary relationship manager for assigned clients and prospects, ensuring satisfaction and acting as the main escalation point.
- Manage all client interactions and opportunities through the company CRM system (ConnectWise PSA).
- Drive net-new client acquisition through proactive lead generation, prospecting, and outreach.
- Present and promote the full range of the company’s products and services to maximize client adoption and account penetration.
- Conduct product and service presentations, solution demonstrations, and proposal reviews.
- Close new contracts, renewals, and project engagements.
- Prepare and deliver monthly sales forecasts, pipeline reports, and KPI tracking to leadership.
- Partner with product specialists and technical advisors during the sales cycle to ensure solution accuracy and alignment.
- Create and present client proposals and pricing using approved templates.
- Schedule and lead all client engagement activities, including Quarterly and Annual Business Reviews (QBRs, ABRs).
- Support project delivery teams and assist with issue resolution as needed.
- Ensure accounts receivable issues are addressed promptly and communicated to stakeholders.
- Adhere to performance goals and KPIs defined by the Director of Sales and Operations leadership.
Training & Certification Path
You’ll receive structured onboarding and product training through the company’s internal university and partner programs, including:
Sales & Account Management Training:
- ConnectWise PSA Account Management (LP-G03M81)
- Certified Sales Partner (BT10)
- Barracuda Certified Customer Success Specialist (BT20)
- Barracuda Email Protection Sales (EP100)
- Barracuda Cloud-to-Cloud Backup (CCB100)
- Barracuda Web Application Firewall as a Service (WAS100)
Cybersecurity & Cloud Training:
- Fortinet FCF (NSE 1–2)
- CrowdStrike Falcon Platform Overview (FHT100)
- CrowdStrike University Orientation (GEN100)
Additional Professional Development:
- Monthly sales mentorship with the Director of Sales
- Regular product and solution update sessions
- Ongoing access to partner vendor training and certification
Qualifications & Ideal Profile
- 2–8 years of B2B technology or IT services sales experience
- Proven ability to generate leads, book appointments, and close business
- Strong communication and presentation skills — verbal and written must be exceptional
- Highly organized, self-driven, and open to continuous learning
- Comfortable managing a remote sales territory while visiting clients as needed
- Energetic, professional, and eager to build your own book of business
- Open to both junior and senior profiles depending on experience and capability
Why Join
This is a performance-driven environment
where your success is rewarded directly. You’ll have robust technical support, an established product suite, and the freedom to build lasting client relationships.
If you enjoy consultative sales, want real mentorship, and are driven to build your income and professional brand, this is the team for you.